All sales at Valken.com are considered final. Valken Sports does not issue cash refunds at any time. Valken does not offer direct exchanges at this time due to differences in item prices and shipping cost changes.
In the event a Valken brand clothing or tactical gear item does not fit, you can return it and have the credit applied to a new order with the correct size. All tags and original packaging must accompany the Valken brand clothing or tactical gear item. Credit for a different size will only include the price of the Valken product and not include the cost of shipping. Valken cannot issue refunds to a customer for shipping charges as these monies are paid directly to that shipper. The customer will be responsible to pay for shipping costs related to the new order.
To open a ticket for an exchange, please click the link below and a Valken representative will be happy to assist you.
These Warranty Terms and Conditions were last revised on March 8, 2022