Valken will perform repairs or exchange or replace at our discretion. Valken will only exchange or replace in the case that an item is not deemed repairable. If a product is no longer available Valken may exchange or replace with a model of similar make.Please open a ticket with our customer service department. To open a ticket, please click on the chat button on the bottom of this website and our customer service representative will be happy to assist you.
To request a repair please submit this form: https://form.jotform.com/62275811985162