General Questions

• Repair and/or Replacement remedies?
• Shipping Error?
• What are your store policies for returns, warranty, refund, etc?
• How do I find a product?
• What are pre-order items
• Can I get a copy of your size chart?

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• How do I return a product?
• What are my payment choices?
• Do you repair products out of warranty?
• Does upgrading, changing, or modifying my product void my warranty?
• Can I exchange or replace a Valken product under warranty?
• How long is my warranty?

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• Does Valken have a return policy?